Series - 2 Resources
This series explains what Transfer is all about and how it is to be encoded in Connect.
This process flow shows the steps in processing a Planned Exit.
This process flow shows the steps in processing Unplanned Exit.
This documents shows the step by step guide in doing a Participant Update (Biennial).
This video tutorial is intended for our youths who will access the Beneficiary Letter Portal via mobile phone. Watch this step-by-step guid…
This process flow shows the transition process from Survival to Sponsorship.
Starting 2021, we will now be using preferred names only in letters in addressing the sponsor/s and the participants. This job aid contains reminders…
Participants photos are one of the most valued items sponsors receive from their sponsored participant. Join Grace as she discussed what photo taking…
This job aid serves as our guide about Sponsorship Launch Reports
This job aid provides step-by-step instructions on how to check the sponsor letter associated with a participant's reciprocal letter and verify the g…
This job aid serves as guide in resolving rework for profile or photo.
This is a reminder on what to do after refreshing the dashboard 7 days after submission
This job aid serves as a guide for changing the program type in Connect
This job aid serves as guide in creating notes.
This job aid serves as a guide to check the correct sponsor letter for a participant in Connect.
This job aid serves as a guide in resoliving the duplicate photo issue in the Beneficiary Photo App.
This job aid serves as a guide in resolving the duplicate photo issue in the Beneficiary Photo App.
In this video, you will learn step-by-step how to replace a participant's photo using the Beneficiary Photo App.
This job aid serves as a guide for replacing a participant's photo using the Beneficiary Photo App.
This documents shows the step by step guide on gifts delivery to participants.