Series - 2 Resources
This series explains what Transfer is all about and how it is to be encoded in Connect.
This process flow shows the steps in processing a Planned Exit.
This process flow shows the steps in processing Unplanned Exit.
This documents shows the step by step guide in doing a Participant Update (Biennial).
This video tutorial is intended for our youths who will access the Beneficiary Letter Portal via mobile phone. Watch this step-by-step guid…
This process flow shows the transition process from Survival to Sponsorship.
Starting 2021, we will now be using preferred names only in letters in addressing the sponsor/s and the participants. This job aid contains reminders…
This job aid provides step-by-step instructions on how to check the sponsor letter associated with a participant's reciprocal letter and verify the g…
This is a reminder on what to do refresh the dashboard 7 days after submission
This job aid serves as a guide for changing the program type in Connect
This job aid serves as guide in creating notes.
This job aid serves as a guide to check the correct sponsor letter for a participant in Connect.
This job aid serves as a guide in resoliving the duplicate photo issue in the Beneficiary Photo App.
This job aid serves as a guide in resolving the duplicate photo issue in the Beneficiary Photo App.
In this video, you will learn step-by-step how to replace a participant's photo using the Beneficiary Photo App.
This job aid serves as a guide for replacing a participant's photo using the Beneficiary Photo App.
This documents shows the step by step guide on gifts delivery to participants.
This job aid shows the process flow of a letter from a sponsor to their participant.
This job aid shows the process flow of a letter from a participant to their sponsor.
Series - 10 Resources
This series contains all the needed forms for Survival and Sponsorship Launch.
This process flow shows the steps in processing a Mi3.