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Welcome to our page dedicated to all things Supporter Engagement! In this page, you will find numerous resources about Supporter Engagement - from participant registration, participant lifecycle, MI3, letters, reminders from our Support Engagement team, and FCP ticketing. The goal of this page is to equip you with information and skills needed for your role as a Project Director or SDS Representative of your CDC. We hope that this page will be helpful to you and to the CDC as you engage with our participants and neighbors.
Take a look at some of our process work flow for various Participant Lifecycle Events such as New Participant Request, Update, Transition, Reinstatement, Planned and Unplanned Exit, among others.
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This process flow shows what happens from the New Participant Registration (NPR) Planning Stage to the Registration Stage. -
This documents shows the step by step guide in doing a Participant Update (Biennial). -
This process flow shows the transition process from Survival to Sponsorship. -
This process flow shows the steps in processing a Survival or Sponsorship Launch Reporting Milestone. -
This job aid shows the process flow of a letter from a participant to their sponsor. -
This job aid shows the process flow of a letter from a sponsor to their participant.
Browse the resources below to read and download job aids related to Supporter Engagement. You can also visit Tanglaw Discover Section to see more.
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This simple document shows how to access the PH Supporter Engagement Preventive Dashboard in Connect. -
This simple document shows how to access the PH SE Priority Dashboard in Connect. -
Letters from children are one of the most significant communication pieces Compassion ever sends to supporters. A quality child letter … -
This job aid contains reminders, and the do's and don'ts of writing a New Sponsor Letter. -
This simple document shows you how to download participant letters in Connect. -
Starting 2021, we will now be using preferred names only in letters in addressing the sponsor/s and the participants. This … -
This job aid provides step-by-step instructions on how to check the sponsor letter associated with a participant's reciprocal letter and … -
This job aid serves as a guide to check the correct sponsor letter for a participant in Connect. -
This job aid serves as a guide in resoliving the duplicate photo issue in the Beneficiary Photo App. -
This is a step-by-step guide on how to Change Gmail Address in PLP (Participant Letter Portal) Account. -
The Beneficiary Photos app has been developed to help our church partners easily and effectively take photos of the children with … -
This job aid serves as a guide in resolving the duplicate photo issue in the Beneficiary Photo App. -
This job aid serves as a guide for replacing a participant's photo using the Beneficiary Photo App. -
This job aid serves as guide in resolving rework for profile or photo. -
We aim that every participant is equipped to be released from poverty in Jesus’ name. Even as they exit our … -
This guide shows you how to change the Beneficiary Lifecycle Exit Record Type from Unplanned to Planned Exit. -
Program completion is our aim for every child in our ministry. As they become youth, we want to give them … -
This job aid serves as our guide in adding a new contact in FCP portal -
This job aid provides a checklist of the things you will need to prepare prior to the Virtual Visit. -
This job aid serves as our guide about Sponsorship Launch Reports -
Attendance must be kept up to date on an ongoing basis just like any another beneficiary data or information so … -
This simple document shows you how to sign-in on Microsoft office365 Account (for new FCPs) and how to download the …
Watch and download available video tutorials on various topics from New Participant Registration to Actual Letter Scanning. You may also check more videos on the Discover page.
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Participant Registration Process
Series - 6 ResourcesIn this series, learn the overview of the Child Registration Process, how to register, make a household, attach the GDPR, … -
Photo Taking
Series - 8 ResourcesPart of registering a participant in the program is ensuring that they have a quality participant photo. We use the … -
There are certain information in the child's profile that will need to be updated. Watch this video on how to … -
Learn how to encode the CDPR Assessment Results in Connect by watching this video. -
Class Attendance
Series - 6 ResourcesThis series shows various video tutorials for Class Attendance in Connect such as creating a class, tracking attendance for a … -
Transfer
Series - 2 ResourcesThis series explains what Transfer is all about and how it is to be encoded in Connect. -
Exit
Series - 2 ResourcesThis series contains the video tutorials on how to process Participant Exit - Unplanned and Planned Exit. -
Reinstatement
Series - 1 ResourcesThis series shows what Reinstatement all about and how it is to be encoded in Connect. -
Health Assessment
Series - 3 ResourcesThis series contains all the video tutorials related to Health Assessment in Connect. -
You will need to update a gift record to Delivered once it has been given to the participant. If the … -
New Sponsor Letter
Series - 3 ResourcesIn this series, you will learn what New Sponsor Letter is all about - the standards, templates, tips and tricks, … -
In this video, you will learn step-by-step how to replace a participant's photo using the Beneficiary Photo App.
We have available online courses, called Computer-based Trainings (CBTs) that you can take within Tanglaw. Browse through the available courses and take one today. As you finish an online course, you will receive a certificate as well.
Need specific forms and documents? Check out this section for different forms - from New Participant Registration, CDPR Booklets to Connect manual forms.
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CDPR Booklets and Guides
Series - 8 ResourcesThis series contains all the Child Development Progress Report (CDPR) booklets across all ages, as well as the guide for … -
PPI Forms (All Languages)
Series - 4 ResourcesThis series contains all the Poverty Probability Index (PPI) forms available in different languages - English, Tagalog, Bisaya, Hiligaynon. -
Connect Manual BL Forms (Fillable)
Series - 22 ResourcesThis series contains all the Connect manual forms that you will be needing. The forms are fillable so you can … -
Survival and Sponsorship Launch Forms
Series - 10 ResourcesThis series contains all the needed forms for Survival and Sponsorship Launch.
Access these short reminders about various topics to keep you updated on processes about Supporter Engagement.
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Beware of individuals using the name of Compassion International offering sponsorship. Read this reminder to know how to identify if … -
When resolving reworks, please check the Notes section in Connect first before submitting. -
This is a reminder on what to do after refreshing the dashboard 7 days after submission
ANO ANG TANGLAW?
Ang Tanglaw ay ang learning management system (LMS) ng Compassion International - Philippines. Ang nilalaman nito ay iba't ibang learning materials tungkol sa iba't ibang paksa upang matulungan ang mga manggagawang simbahang katuwang ng Compassion sa Pilipinas. Ang training team ng Compassion International - Philippines ay siyang tumutulong sa buong programa ng holistic child development sa pamamagitan ng pagbibigay ng pagsasanay at kaalaman sa iba't ibang kaparaanan.
